Payment Methods
At Planlyyyns (hereinafter referred to as "I" or "we"), we are dedicated to providing a secure and seamless shopping experience for your outdoor dining chairs, outdoor dining tables, and outdoor dining sets. We ensure that every transaction on our online store is processed safely. Below are the details of our payment policies.
Credit Card Payment Process
We currently accept credit card payments, including Visa and MasterCard. We aim to make the payment process for your outdoor furniture as simple as possible.
Process Initiation
Once you have selected your desired items and proceeded to the checkout page, you will be prompted to enter your payment details. This includes your credit card number, expiration date, and security code (CVC). Please ensure that the billing address entered matches the details on file with your financial institution to prevent processing delays.
Payment Confirmation
Upon the successful completion of your transaction, we will send a payment confirmation to the email address you provided. This email serves as your receipt and acknowledges that we have received the funds. The charge will appear on your credit card statement under our name.
Security and Data Protection
We take the security of your financial information seriously and implement strict measures to protect your data.
Credit Card Security
We utilize Secure Socket Layer (SSL) encryption technology to protect your credit card information during transmission. Your sensitive payment data is encrypted and transmitted securely to our payment processor. We do not store your full credit card numbers on our servers.
Our Privacy Policy
We respect your privacy. Any personal information collected during the payment process is used solely for order processing and billing purposes. We adhere to Australian privacy principles and will not share, sell, or rent your payment information to any unauthorized entities.
Dispute Resolution
We strive for transparency and fairness in all transactions.
Resolution Services
If you recognize a transaction on your statement that you do not recall or believe is incorrect, please contact us immediately. We are committed to resolving billing discrepancies amicably and quickly. We will investigate the issue and provide a resolution based on our records.
Additional Help
If we are unable to resolve a billing dispute to your satisfaction, you retain the right to contact your credit card issuer to initiate an inquiry. However, we strongly encourage you to contact us first so we can assist you directly.
Communication and Support
We believe in keeping open lines of communication regarding your payments.
Updating Information
We reserve the right to update our payment methods and policies. Any changes to accepted payment methods or security procedures will be posted on this page. We encourage you to review this page periodically to stay informed about how we handle payments.
Contact Information
If you have any questions regarding our payment methods, please contact us using the details below:
Address: 282 E 1ST ST APT 101, CORNING, NY 14830, United States
Phone: +1 (917) 579-4475
Email: info@planlyyyns.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)